Frequently Asked Questions
Q1. Can I have a sample order for the forklift camera system?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What is the typical lead time for production?
Samples need 3-5 days, while mass production typically requires 1-2 weeks depending on order quantity.
Q3. Do you have a Minimum Order Quantity (MOQ)?
We maintain a low MOQ; even 1pc for sample checking is available.
Q4. How are the goods shipped and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT, taking 3-5 days. Airline and sea shipping are also available options.
Q5. What kind of warranty do you offer for your products?
We offer a 2-5 year warranty on our products, ensuring long-term reliability and support.
Q6. How do you handle faulty or defective products?
Our products are made under strict quality control (defect rate <0.2%). During the guarantee period, we will repair or replace defective units according to the specific situation.