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Frequently Asked Questions
Q1: What appliances can the 10kW solar system support?
A: The system can power essential home and industrial appliances including TV, fans, computers, LED lights, and even high-power units like air conditioners depending on the specific configuration.
Q2: How does the system handle overloads or technical issues?
A: The system includes automated protection features. In case of overload, short circuit, high temperature, or voltage fluctuations, it will emit an alert sound and shut down automatically to prevent damage.
Q3: Can the system be charged when there is no sunlight?
A: Yes, the system supports dual charging modes. It can be charged using solar energy during the day and via city power (grid) as a backup.
Q4: Is it possible to customize the solar panel or battery capacity?
A: Absolutely. The configuration of the battery and solar panels can be modified to match specific customer requirements and local energy needs.
Q5: What certifications do these solar systems hold?
A: Our solar power systems are compliant with international standards and hold ISO and CE certifications, ensuring quality and safety for global use.
Q6: How is the product protected during international shipping?
A: We use heavy-duty cartons and pallets for safety packing to ensure the equipment remains intact during transport and delivery.