Q1: Can I have a sample order for the Battery?
A: Yes, we welcome sample orders to test and check the quality of our LiFePO4 cells.
Q2: What is the lead time for production?
A: Samples typically take 5-10 days, while mass production requires approximately 25-30 days.
Q3: How do you ship the goods and how long does it take?
A: We usually ship via UPS or TNT, taking 3-5 days. Airline and sea shipping options are also available.
Q4: Is it possible to print my logo on the battery?
A: Yes. Please inform us formally before production and confirm the design based on our sample.
Q5: What is the warranty period for your products?
A: We offer a standard warranty of 1-2 years for our battery products.
Q6: How do you handle faulty products?
A: Our defective rate is less than 0.2%. Within the guarantee period, we provide new batteries or discuss repair solutions for batch issues.
Autrionyx Power
