Q1: Can I have a sample for testing?
A1: Yes. Since this is a high-value product, we can accept sample orders for quality verification.
Q2: Is OEM service available for custom logos?
A2: Yes, we provide OEM services to customize the product according to your requirements.
Q3: What are the shipping methods and delivery times?
A3: We typically ship via DHL, UPS, FedEx, or TNT, which takes 3-5 days. Air and sea shipping options are also available.
Q4: What kind of after-sales support do you provide?
A4: We provide comprehensive technical information and engineering support to resolve any issues.
Q5: How are the goods packed for transport?
A5: Generally, goods are packed in containers with iron frames for maximum protection. Custom packaging is available upon request.
Q6: How do I confirm the correct spare part for my forklift?
A6: Confirmation is based on the forklift model and brand, the specific part number, and provided product photos.