Q1: Can I have a sample for testing?
A1: Yes. Since this is a high-value industrial product, we can provide samples for quality verification.
Q2: Can I add my logo to the product?
A2: Yes, OEM services are available to meet your branding requirements.
Q3: How do you ship the goods and how long does it take to arrive?
A3: We typically ship via DHL, UPS, FedEx, or TNT (3-5 days). Airline and sea shipping options are also available for bulk orders.
Q4: How can I get after-sales service?
A4: We provide comprehensive technical information. If any issues arise, our engineering team will offer direct support.
Q5: What are your terms of packing?
A5: Generally, goods are packed in containers with iron frames. We can also accommodate specific packaging requirements upon request.
Q6: How do I confirm a specific spare part?
A6: Confirmation is based on: (1) Forklift model and brand, (2) Part model number, and (3) Clear photos of the spare part.
Autrionyx Power
